Melpens.com - why shop with us?

why shop with us?
just a few hand picked reasons why you should shop with us

great savings off retail prices
When others call it "on sale" we call it "ongoing savings". We offer top quality brands and buy them with special wholesale prices so we can pass savings on to you.

famous brands
We offer a wide selection of products from a variety of the finest brands. These include brands such as Caran D'Ache, Conway Stewart, Faber Castell, Lamy, Marlen, Pelikan, Sailor and many more.

express shipping
We offer a number of shipping options and we understand the need for speed. In most cases you can expect your package to arrive within 3-6 business days.

We ship via DHL or FedEx, so you can track your own order online from our doorstep to yours.

exceptional customer service
At Melpens.com, we strive to provide exceptional customer service. You are important to us, so drop us a line with any concerns, recommendations, or inquiries. Just email us at sales@melpens.com

order management
We offer various tools and functionality to save you time and effort in placing and managing orders.

Our order management system provides you with information and functionality in one central location which is secured: order status, re-order option, order cancellation, real-time tracking and expected time of arrival. Effortlessly re-order items without the hassle of finding the item and placing it in your cart. Find out if items are in stock, when they will be arriving at the warehouse, and when they will be arriving at your door.

real-time tracking
Keep track of your packages with ease. We email you tracking information as soon as your order ships.

This email contains a link enabling Instant Tracking, so you don't have to log on to the site to find out where your packages are. Of course, you can also log on at Melpens.com at any time to track your order.

payment options
We offer few payment options for your shopping convenience. We accept Visa, Master Credit Card and American Express.

You may also wish to arrange payment via wire transfer through bank account. Please email us for the banking detail via email. We will only be processing the shipment once payment is cleared.

guaranteed security & privacy
We offer a secure site that takes your privacy seriously. We use Secure Socket Layer (SSL) technology and do not store credit card information on our web server. Our site is certified by Thawte.

a history of excellence & integrity
We've come a long way since our beginning in 2002. Originally started as an EBay seller, this venture grew into one of the reputable online dealer of fine writing instruments featuring top brands.

What is the secret of our success? We strive to maintain the highest standards for quality and integrity… from the service we provide to the products we sell.